Politique d'expédition

Shipping Policy:

We offer shipping to customers located in the EU and worldwide using Royal Mail.

Shipping Rates:

Our shipping rates are calculated based on the weight of your order and the destination country. Shipping rates will be calculated at checkout and will vary depending on the shipping destination and the weight of the order.

Delivery Times:

Delivery times vary depending on the destination country and the shipping method selected at checkout. Most orders will be dispatched within 1-2 business days of placing your order, with delivery times ranging from 3-10 business days for EU destinations and 7-21 business days for worldwide destinations.

Please note that these delivery times are estimates and are not guaranteed. In some cases, delivery times may be longer due to customs processing times or other unforeseen circumstances. If you have any questions about shipping times to your destination, please contact us for more information.

Customs and Duties:

Please note that orders shipped outside of the UK may be subject to customs fees, import duties, and taxes, which are levied once the package reaches its destination country. These fees and taxes are the responsibility of the recipient and are not included in the shipping cost. Please contact your local customs office for more information on the customs and duties fees for your country.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact us as soon as possible so we can assist you in filing a claim with Royal Mail. Please note that we are not responsible for packages that are lost or damaged due to incorrect shipping information provided by the customer or due to events outside of our control, such as natural disasters or postal strikes.

Return Policy:

If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return. Please note that the customer is responsible for the cost of return shipping. Once we receive the returned item, we will issue a refund for the purchase price (excluding shipping) to the original payment method. Please see our full return policy for more information.